0800 954 0178
Monday - Friday 9am - 5pm, Saturday 9am - 1pm

Contact Us

Travel Insurance Sales and Enquiries

If you would like a quote or have any questions about travel insurance for pre-existing medical conditions or you are a traveller over 65 who requires travel insurance, our team of experienced travel insurance agents are here to help you.

Travel insurance sales and enquiries

If you need to make a claim on a travel insurance policy purchased from Justtravelcover.com, please refer to your policy wording for the details on how to do this.

All the travel insurance providers we work with include full details of what you should do in the event of a claim and full contact details in their policy wording.

Obtaining emergency medical assistance whilst you are away

All the travel insurance providers we use provide 24-hour emergency medical assistance. You will find full emergency contact details on your policy schedule and in your travel insurance policy wording. We recommend you take your policy schedule with you when you travel, so you have these details at hand if you need them

When you are travelling with a medical condition or you are over 65 it is important you obtain appropriate travel insurance for pre-existing medical conditions before you travel.

Write To Us

Victoria House

Toward Road

Sunderland

SR1 2QF

Call Us

0800 954 0178

Monday - Friday 9am - 5pm, Saturday 9am - 1pm

How do I make a complaint?

If you have a complaint we ask that you contact our office setting out the details.

Stenfax Limited t/a Royle Insurance Consultants is authorised and regulated by the financial Conduct Authority and our reference is 304469. Travel Insurance is provided by JustTravelcover.com. JustTravelCover.com is a trading name of Just Insurance Agents Limited. Registered in England, Company No. 0539919. Registered office: Victoria House, Toward Road, Sunderland, SR1 2QF. Just Insurance Agents Limited are authorised and regulated by the Financial Conduct Authority (FCA) number 610022.